Orders

Can I use an international credit card to place my order?

You can place an order with an international credit card that ships to an address within the United States.

What happens to my subscription if my card on file expires?

We will notify you 60 days before your card expires that you need to enter a new card number. If you do not update your card information by the expiration date, your order will not be shipped.

How do I edit my current subscription or place a new order?

If you need to change the quantity of an active subscription, please reach out to our team at [email protected] or call or text 888-728-9846. We're here for you Monday-Friday, 9am-5pm PST. �To place a new order or reactivate a

Can I split payment between two cards?

Unfortunately, at this time we are unable to split your payment between multiple credit cards.

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, Diners Club, JCB as well as PayPal, ShopPay and G Pay.

When will I be billed?

You will be billed immediately upon placing an order.

How do I use a promo code?

If you have a promo code, you may enter it in the cart or at checkout. Please remember to click Apply to see the discount reflected in your cart.

How do I update the credit card in my account?

To change your billing information, please visit your Account page at https://www.timelinenutrition.com/account and click on the Manage Subscriptions link. If you would like assistance, please contact our team at [email protected] or call 1-

How do I pause or cancel my subscription?

If you would like to pause or cancel your subscription, please contact our team at [email protected] or call 1-888-631-3359. We're here for you Monday-Friday, 9am-5pm PST.