Do you ship internationally?
We currently ship to the United States, Canada, Switzerland, Germany, and the UK. Sign up for our newsletter for updates on new shipping locations.
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Shipping
How can I adjust my shipping address for my future deliveries?
You can adjust your shipping address by emailing our customer care team at [email protected] or by calling 888-728-9846. Please provide your username (email), order number and new shipping address. Our team is available to help Monday
Can I change my shipping address?
Yes, you can. Just contact us by mail or phone and mention the order number and the new shipping address.
How do I track my order?
You can track your shipments of Timeline by logging into your account. Once logged in, go to the Account page, and find your order in the Order history section. Click on the right-hand side to open up the order status page
When will I receive my order?
Shipping times vary, but here’s how long it typically takes to receive Timeline orders per country:. United States:. Free Shipping: 3-10 business days. Express Shipping: Shipping times are provided by the carrier at checkout and are valid for orders