Do you ship internationally?
We currently ship to the United States, Canada, Switzerland, Germany, and the UK. Sign up for our newsletter for updates on new shipping locations.
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Shipping
How can I adjust my shipping address for my future deliveries?
You can adjust your shipping address by emailing our customer care team at [email protected] or by calling 888-728-9846. Please provide your username (email), order number and new shipping address. Our team is available to help Monday
Can I change my shipping address?
Yes, you can. Just contact us by mail or phone and mention the order number and the new shipping address.
How do I track my order?
You can track your shipments of Timeline by logging into your account. Once logged in, go to the Account page, and find your order in the Order history section. Click on the right-hand side to open up the order status page
When will I receive my order?
Your order will take approximately 2-3 business days to arrive if you've selected our free Standard Shipping option at checkout. Express Shipping is expedited by the fastest carrier option available and will generally arrive within 1-2 days. If you s